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Join our new Lifetime Care Club

A bespoke health plan perfectly tailored to your pet

As a proudly independent practice, we can use our freedom to focus on what we believe is best for our patients and their owners.

We want to care for your pets as if they were our own, and we firmly believe that preventative healthcare is the best approach for keeping our pets happy and healthy.

Many of our clients have already benefited from being members of our Lifetime Care Club.

Now, we’re taking the bold decision to offer unlimited consultations with our fantastic team of vets for members of our new Lifetime Care Club Unlimited plan.

Why are we offering unlimited consultations?

We know that concerns about potential costs might mean pet owners are reluctant to visit the vet when they are worried about a small issue.

But we would much rather see your pet early, so we can prevent small issues from becoming big problems, keeping your pet healthy.

Unlimited plan members can access unlimited consultations with our fantastic team of vets, allowing you to bring your pet to see us whenever you feel concerned or need reassurance and helping us to nip any problems in the bud.

Alternatively, you can join our Essentials plan, which offers significant savings and benefits on routine preventative healthcare for your pet.

We are also offering a new Unlimited Senior plan, which includes a comprehensive annual health check with blood and urine analysis to help your golden oldies stay in top shape.

What we include in our plans

Parasite control: Our unique approach to protecting your pet, your family and our environment

Every pet is unique – so why should they be treated the same way?

With growing concerns about drug resistance and the harmful effects of some parasite treatments on our ecosystem, we have thought long and hard about how best to protect your pet and your family whilst also caring for our environment.

Our new health plans offer a fully tailored parasite risk assessment for every pet, using the latest diagnostic advances and tailored by our decades of experience of living and working in this unique and beautiful location of North Yorkshire.

This allows us to create a personalised plan that balances pet health, family health and environmental responsibility.

We’ll guide you through the risks and benefits of different testing and treatment options to ensure effective, appropriate parasite control for your individual circumstances.

Parasite control
Please click below to find out more on our unique approach to protecting your pet, your family and our environment.

Find out more

Comprehensive health screens for senior pets

As our pets age they become increasingly susceptible to illness and disease – making preventative healthcare even more important.

That’s why we’ve developed our Unlimited Senior plan, allowing us to keep your golden oldies happy for as long as possible into their senior years.

In addition to all of the benefits of our Unlimited plan, our Unlimited Senior plan includes a comprehensive annual health examination with a full blood profile and urine analysis.

This means we can screen for a number of conditions such as heart or kidney disease which can be difficult to detect in the early stages. The earlier we learn about any problems, the more effectively we can treat them.

We move Unlimited members over to our Unlimited Senior plan – at age 8 for dogs, and 11 for cats – but you can join with your senior pet directly if you haven’t previously had a plan with us.

Health plans and pet insurance – why you should have both

Our health plans are designed to perfectly complement pet insurance by covering all your vet visits, vaccinations, parasite prevention, health checks and advice, which are all intended to prevent illness or detect potential issues before your pet suffers any discomfort.

Maximising opportunities for early diagnosis and treatment of conditions which might affect your pet’s health and wellbeing fits perfectly alongside your pet insurance, which covers all those unexpected eventualities and long-term health conditions.

FAQs

How can I join the Lifetime Care Club?
It’s easy to join! You can sign up online or speak to our friendly team during your next visit.
Can I join with multiple pets?
Absolutely, in fact we encourage it!
Is the plan useful if I already have pet insurance?
Yes – our Lifetime Care Club is not an insurance policy, and we always recommend that our clients have pet insurance. Our plans perfectly complement your insurance by spreading the cost of essential preventative care, such as consultations, vaccinations and parasite treatments, which are not normally included in insurance policies.
Can I cancel my plan?
Your membership is a 12-month contract designed to spread the cost of your pet’s care throughout the year. If you decide to cancel early, we will review your account. If the cost of services received exceeds the amount you’ve paid, we’ll ask you to cover the difference.
What if I move house or need to rehome my pet?
Your membership cannot be transferred to another veterinary practice or owner. If you need to cancel before the end of the 12-month term, we’ll review your account and charge for any outstanding fees related to treatments already received.
Are emergency appointments covered by Lifetime Care Club Unlimited membership?
We are proud to run our own out of hours service at our RCVS accredited hospital in Ripon, meaning you and your pet will always be seen by one of our team, with full access to your pet’s clinical records. Emergency out of hours appointments are not covered by our Unlimited plan. Your pet insurance may cover emergency treatment, depending on your policy.
I bring my pet in frequently to manage a chronic condition. Is this covered by the plan?
Our Lifetime Care Club is designed to cater for all of your pet’s preventative healthcare needs and our Unlimited plan allows you to bring your pet to see our team any time you have concerns or need reassurance. In this way we can avoid small issues becoming big problems, keeping your pet healthy. The ongoing management of chronic conditions such as arthritis or skin problems are included within the Unlimited plan. This means, for example, that clients who bring their pet in to see our team for regular Librela or Solensia injections will have their consultation fees included within the plan, with only the cost of the long-term injections or medication to pay separately.
Do you have a fair usage policy with your unlimited consults?

Our Unlimited plan is intended to ensure that there is no cost barrier for you accessing our team when your pet needs our assistance. However, our vets will still advise you on how often it would be sensible to review pets to balance the stress of a visit with the benefit of a consultation. For example, a nail clip isn’t a pleasant procedure, and cutting them too short can be painful. Our best advice is to trust the advice of our team – if we believe your pet would benefit from coming to see us, that will always be what we advise!