Why choose us to care for your pets?

Trusted, local and independent

We have been proudly independent since we were first established in 1943 – and we plan to stay that way.

Our practice is owned and operated by a dedicated team of experienced vets who live locally and are actively involved in the day-to-day of caring for patients and building relationships with clients, to many of whom they will be familiar faces.

Together, they have defined our CARES vision, which summarises our ethos and values – clinical excellence, adaptability, respect, education and sustainability.

This is informed by our knowledge of our local communities and the needs of North Yorkshire’s pet owners.

We believe in preventative healthcare – finding problems early in an attempt to nip them in the bud. This is reflected in our Lifetime Care Club Unlimited, which offers unlimited consults for members, allowing them to bring their pets in to see us whenever they have a concern.

Each of our small animal branches offers a full first opinion service for their community, underpinned by the support of our RCVS accredited veterinary hospital in Ripon which provides more advanced diagnostic and surgical procedures.

We also host our 24 hour emergency service from Ripon, meaning our clients are always cared for by a Bishopton Vet, with full access to your pet’s medical history regardless of which branch you usually visit.

We can also offer remote consults via PetsApp, as well as a personal, tailored messaging service, both when your pet is in to see us and to ensure you’re making the most of our service.

What does our independent status mean for our clients?

It is by remaining independent that we can ensure that future generations will receive veterinary care underscored by the same principles as our clients do today.

Being independent means we can invest in our service and grow our practice with a long-term perspective to deliver the best results for our clients, while continuing to offer great value for money.

It also means we can provide a personal touch, with a focus on continuity of care enabled by our outstanding retention of team members, with many vets, nurses and support team members dedicating themselves to our clients for decades.

In practice, that shows in our commitment to our Lifetime Care Club, which has been a cornerstone of our offering to pet owners for years, and includes unlimited consults with our vets and nurses.

It means we can act on the increasing evidence emerging about the development of drug resistance and the harmful effects of some parasite treatments on our ecosystem by offering bespoke, risk-based parasite plans for Lifetime Care Club members, protecting your pet and your family whilst also caring for our environment.

This is what we believe great veterinary care looks like, defined by our CARES vision and the values of our local owners.

We will do everything we can to continue providing the best care for your pets

Your feedback is so important to us as we’re always looking to improve – which is why our Google reviews, which you can see below, mean so much to our team..

We take a lead role in the XLVets community of independent practices and we’re committed to ongoing education and staying abreast of the latest advancements in veterinary medicine, ensuring that your livestock and pets receive the best possible care.

We’re very proud to be the local, independent vets for Ripon, Thirsk, Northallerton, Easingwold, Pateley Bridge, York and across North Yorkshire.

Thank you for trusting us to care for your pets and we look forward to seeing you soon.