Following the latest update in guidance from our governing bodies, the BVA and the RCVS we wanted to update you on our current service provision.
Current opening hours are:
Ripon: Mon – Fri 8.30am – 6.00pm, Sat 9.00am – 4.00pm, Sun 10.00am – 3.00pm
Northallerton: Mon – Fri 8.30am – 6.00pm, Sat 8.30 – 12.00 noon
Easingwold: Mon – Fri 9.00am – 6.00pm, Sat 9.00am – 12.00 noon
Pateley Bridge: Mon – Fri 9.00am – 6.00pm, Sat 9.00am – 12.00 noon
Our phone lines have been incredibly busy, so if your query is non-urgent please contact us in the following way:-
Our fabulous PetsApp can be used for repeat prescriptions, arranging appointments, general queries, information, making payments and virtual consults. If you have not already downloaded PetsApp it is really simple to do. From a smartphone or table click on the following link (for your local surgery) which will take you to the AppStore for you to download PetsApp then install and add your pet's details.
Ripon clients: https://petsapp.com/bishopton-vets-ripon
Easingwold clients: https://petsapp.com/bishopton-vets-easingwold
Northallerton clients: https://petsapp.com/bishopton-vets-northallerton
Pateley clients: https://petsapp.com/bishopton-vets-pateley
Booking an appointment – please continue to book appointments either by sending an email to firstname.lastname@example.org or via our new PetsApp rather than calling as our phone lines are exceptionally busy.
Consultations – how do they work within social distancing restrictions?
When you call to book an appointment, you may be offered an in-person appointment at one of our surgeries e.g. for vaccinations, or we may schedule a telephone/video consultation appointment for the vet to assess the problem. If your vet then schedules an in-person appointment within 24- hours the cost of your video/phone consult will be deducted from this.