Exciting News! To help keep everyone safe we are delighted to be able to offer video consultations! If you are already registered with us you will have received a text with a magic link directing you to the AppStore to download ‘PetsApp’ which will allow you to contact us with general enquiries and enable us to do video consults. So you can still see our lovely vets and nurses, but without leaving the safety of your home! Video consults are the closest replacement we currently have for face to face appointments, and you only need a smartphone or tablet (or you can use a computer with webcam & microphone). It’s also really easy for you to send us video clips of your pet – especially useful for lameness consultations or for intermittent problems like seizures.
Video consultations will be charged at £25.00. If the vet sends you to our Ripon surgery (as an emergency) within 24-hours of a video consultation, the cost of the video consult will be deducted from your consultation fee at Ripon.
If you have need a video consultation before you receive your magic link then you have a number of options:-
- From a smartphone or tablet click on the following link which will take you to the AppStore for you to download PetsApp. Then install and add your pet’s details https://petsapp.com/bishopton-vets-ripon
- Call us on 01765 602396, we will register your pet on PetsApp and then send you a text with a magic link which will take you to the AppStore for you to install the App. Your pet will already be registered on there and you will just need to create a password.
Stress free veterinary advice from the comfort of your own home!